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Why was my payment method declined?
Ana avatar
Written by Ana
Updated over a week ago

If you encountered an error while we were processing your credit card, please kindly double-check your payment information and give it another try. It is essential to ensure that all the details provided are accurate to avoid any potential issues with the transaction.

Only your bank or credit card issuer can confirm the specific reason for being declined. It is important to reach out to them directly for further clarification and assistance. Here are a few of the most common reasons why a credit card payment may be declined:

• Insufficient funds in the account

• Incorrect card details entered

• Transaction flagged as suspicious

By addressing these common issues, you can increase the chances of a successful transaction in the future. Remember to keep your payment information secure and up to date to prevent any inconvenience during the checkout process.

How Can I Resolve the Payment Issue?

You can simply edit your payment details through your Coursology dashboard by using this link: https://coursology.com/dashboard

Payment Methods

Coursology accepts the following payment methods: credit cards, Venmo, PayPal, debit cards and digital wallets.

For a detailed list of payment methods accepted, please check this article.

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